Data Protection Documents

Privacy Policy spade66 — Personal Data Protection for Malaysian Players

Your privacy is our priority. Find out exactly how spade66 collects, stores, protects, and manages your personal information as a member of our platform.

Updated: January 2026
SSL 256-bit
English
256
SSL Encryption Bit
24/7
Security Monitoring
0
Sale of Data to Third Parties
100%
Data Stored Securely

Spade66's Six Data Protection Principles

Spade66 adopts a transparent and responsible approach to managing each member's personal data. The following are the core principles we uphold.

End-to-End Data Encryption

All personal information and financial transactions you submit through the spade66 platform are protected using industry-standard 256-bit SSL encryption. Data cannot be read by any unauthorized party during transmission.

Strict Access Controls

Only authorised personnel may access member personal data, and only for legitimate purposes such as resolving disputes, processing withdrawals, or complying with legal requirements. All access is logged for audit purposes.

No Data Sales

Spade66 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you have placed in us.

Right of Access & Correction

Every member has the right to access, review, and request corrections to their personal information stored in the spade66 system. Requests can be made through our customer support team, available to assist you 24 hours a day.

Secure & Integrated Servers

Member personal data is stored in server infrastructure with layered protection including firewalls, intrusion detection systems, and regular data backups. Server security is actively monitored at all times.

Right to Data Deletion

Members who wish to close their account may request deletion of their personal data from the spade66 system, subject to legal requirements that oblige us to retain certain records for periods specified by the relevant authorities.


Have a Question?

The spade66 support team is available 24/7 to assist you with any privacy and data security concerns.

View FAQ
Privacy Aspects Spade66's Position
Sale of Data to Third PartiesNever — we do not sell or rent your data
Data EncryptionSSL 256-bit for all sensitive data transmissions
Data Retention PeriodFor the duration of the active account + 5 years after closure (legal requirement)
KYC (Identity Verification)Required before your first withdrawal is processed
CookiesUsed for user experience; manageable in browser settings
Member Data AccessAvailable upon request via customer support
Data DeletionMay be requested subject to legal requirements
Age RestrictionService available to individuals aged 18 and above only

1 Introduction & Scope of Privacy Policy

Welcome to the spade66 Privacy Policy page — a digital entertainment platform trusted by hundreds of thousands of players across Malaysia. This privacy policy explains in detail how we manage your personal information from the moment you first visit our website to when you become an active member playing every day.

We at spade66 understand that trust is the foundation of a strong relationship between a platform and its users. That is why we are committed to being fully transparent about everything related to the collection, use, and protection of your personal data. This document is written in plain language rather than complex legal jargon, so every member truly understands what happens with their data.

This privacy policy applies to all services offered by spade66, including the main website at spade66.vu, the mobile app for Android and iOS, and all games and features on our platform such as fish shooting games, bingo, slots, and the game lobby.

Note: This privacy policy should be read together with the Terms and Conditions spade66. Both documents form the entire agreement between you and our platform.

2 Personal Information We Collect

Spade66 only collects information that is genuinely necessary to provide you with the best possible service. We do not collect irrelevant or excessive data. In general, the information we collect falls into two categories:

Information You Provide Directly:

  • Full name as per valid identity document
  • Date of birth for verification of the 18+ age requirement
  • Email address for communications and account recovery
  • Phone number for two-factor authentication and customer support
  • Bank account or e-wallet details for processing deposits and withdrawals
  • A copy of your identity document (MyKad or passport) for KYC verification
  • Proof of address such as a bank statement or utility bill (for advanced KYC)

Information Collected Automatically:

  • IP address and general location data (state/city only, not precise location)
  • Device type, operating system, and browser version used
  • Login records including date, time, and session duration
  • Records of gaming activity and transactions on the platform
  • Cookie data and equivalent tracking technologies for user experience purposes

3 How We Use Your Data

Every piece of data collected is used for a specific and legitimate purpose. spade66 does not use your data for any purpose not stated in this privacy policy without your prior consent.

  • Process account registration, login, and member identity verification
  • Process deposits and withdrawals securely and accurately
  • Detect and prevent fraud, money laundering, and unauthorised access
  • Provide effective customer support whenever you need assistance
  • Send important notifications relating to your account, promotions, and security
  • Improve the user experience based on platform usage patterns
  • Comply with legal requirements and relevant regulatory authorities
  • Not used to sell to advertisers or third-party data brokers
  • Not used for marketing purposes without your explicit consent

If you have given consent to receive marketing communications from spade66, you may withdraw that consent at any time by contacting our support team.

4 Data Storage & Security

Spade66 implements comprehensive technical and organizational measures to ensure your personal data is always protected against unauthorized access, loss, destruction, or improper disclosure.

The security measures we implement include:

  • 256-bit SSL encryption for all data transmitted between your device and spade66 servers
  • At-rest encryption for all stored sensitive data
  • Two-factor authentication (2FA) for additional account protection
  • Round-the-clock server security monitoring, 24 hours a day, 7 days a week
  • Strict role-based access control for internal staff
  • Regular security audits by qualified independent third parties
  • A comprehensive incident response plan in the event of a data breach

Multi-Layer Protection: Your financial data, such as bank account numbers and card details, is never stored in the spade66 system in plain text. All such information is stored in encrypted form, readable only by authorised payment processing systems.

Regarding retention periods, spade66 keeps your personal data for as long as your account is active. Once an account is closed, data is retained for the minimum period required by applicable law (typically 5 to 7 years) before being securely deleted.

5 Sharing Data with Third Parties

Spade66 does not sell, rent, or trade your personal data to any third party. However, there are a limited number of situations in which we may need to share certain information:

  • Payment Service Providers: Minimum transaction information required to be shared with FPX, TNG eWallet, GrabPay, ShopeePay, and USDT providers to process your deposits and withdrawals.
  • Legal Authorities: spade66 will disclose information to government authorities or law enforcement agencies when required by a court order or applicable law.
  • KYC Verification Services: Identity documents are shared with trusted KYC service providers and are subject to strict confidentiality agreements.
  • Business Transfers: In the event that spade66 is involved in a merger or acquisition, member data may be transferred, but the new party will be bound by this privacy policy.

Important Reminder: spade66 will not share your data with advertising companies, data brokers, or any commercial party for marketing purposes without your explicit consent. This is our unwavering commitment.

6 Cookies & Tracking Technologies

Like most modern websites, spade66 uses cookies and equivalent tracking technologies to enhance the user experience and ensure the platform functions properly. Understanding the cookies we use helps you make informed decisions about your privacy.

Types of cookies used by spade66:

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: Collect information on how you use the platform to help us identify technical issues and improve speed and stability.
  • Functional Cookies: Remember your preferences such as language, display settings, and login details for a more convenient return experience.
  • Analytical Cookies: Help us understand aggregated, anonymised usage patterns for product improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the spade66 platform. For more information on managing cookies, please refer to your browser's help section.

7 Your Rights as a spade66 Member

As a spade66 member, you have certain rights regarding your personal data. We fully respect these rights and are committed to helping you exercise them with ease:

  • Right of Access: You have the right to obtain a copy of all personal data we hold about you.
  • Right to Rectification: If any of your information is inaccurate or out of date, you may request that we correct it.
  • Right to Erasure: You may request deletion of your personal data, subject to legal requirements.
  • Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
  • Right to Portability: You may request your data in a machine-readable format for transfer to another service.
  • Right to Object: You may object to the processing of your data for specific purposes such as direct marketing.

To exercise any of the above rights, please contact the spade66 customer support team via the live chat available in the app. We will process your request within 30 business days from the date of receipt of a complete request.

8 KYC & Identity Verification

The Know Your Customer (KYC) process is an important step we implement not only to meet legal requirements, but more importantly to protect your account from any misuse by unauthorised parties.

The spade66 KYC process involves the collection and verification of the following documents:

  • A valid copy of Malaysian MyKad or passport
  • A selfie or recent photo for face verification
  • Proof of address not older than three months (bank statement, electricity bill, water bill, or telecommunications bill)
  • Proof of ownership of the payment method used for deposit

KYC Document Security: All documents submitted for KYC purposes are stored in an encrypted environment and are accessible only by authorized security personnel. These documents are not shared with any third party unless required by law.

The KYC process typically takes one to three business days to be reviewed and approved. You will receive an email notification once your KYC is complete. If any documents need to be resubmitted, our team will contact you directly.

9 Child Protection

Spade66 is a digital entertainment platform intended exclusively for individuals aged 18 and above. We take this responsibility very seriously and do not in any way encourage or permit use of our platform by children or minors below the stipulated age.

  • spade66 does not knowingly collect personal data from individuals under the age of 18
  • Any account found to have been registered by a minor will be terminated immediately
  • Age verification is enforced during registration and throughout the KYC process
  • Parents or guardians who suspect misuse of the platform by their child may contact us for immediate action

Should spade66 discover that we have inadvertently collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question.

10 Changes to This Privacy Policy

Spade66 reserves the right to update or modify this privacy policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. We are committed to notifying you of any material changes.

How we notify you of changes:

  • Notifications via the email address registered to your account
  • In-app notifications on spade66 upon your next login
  • Update the "Last Updated" date displayed at the top of this page

Your continued use of the spade66 platform after any changes to this privacy policy take effect will be considered your acceptance of the latest version. We encourage you to review this page periodically.

Current Version: This Privacy Policy was last updated in January 2026 and supersedes all previous versions. For any enquiries regarding this policy, please contact the spade66 support team via live chat, available 24/7.


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